Frequently Asked Questions

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There are currently 18 questions in this directory
I lost my certificate. Can I get a replacement?
Yes, FoodSafe Manitoba will reprint your certificate for $36.00, provided that it has not expired.

Am I allowed to bring an interpreter to translate the course and exam materials for me ?
An interpreter is allowed to attend the course with you to interpret the exam, but not allowed to lead the participant to "give" the correct answer. Any breach in protocol and the interpreter will be relieved. The interpreter does not write the exam for themselves.

Can I have a food business in my home?
Preparing and serving food from a home-based business for public consumption is prohibited. Province of Manitoba Statement


Do food handlers certification expire?
Yes. Food Handler Certificates expire 5 years after the date the Province of Manitoba Food Handler Exam was successfully passed.

Do I need an email account ? How do I get one ?
In this day and age, you certainly do need an email account so that others can communicate with you, including FoodSafe Manitoba. There are a number of free email services available to you, we do recommend Google Mail or GMail as it is commonly known. Click here to watch a short video which will show you how to create a Google Account. From there, it will show you how to use GMail.

Do waitresses need a Food Handlers Certificate?
The food handler certificate is most commonly required for cooks, but can also be required for servers, cashiers, bartenders, and anyone else that will be handling food.

I am hearing challenged, how can you help me ?
An interpreter is allowed to attend the course with you to interpret the exam, but not allowed to lead the participant to "give" the correct answer. Any breach in protocol and the interpreter will be relieved. The interpreter does not write the exam for themselves. Signing, for the deaf: Signers are allowed to act like the interpreter and sign for the participant following the Instructors information. Oral exams by instructor or FoodSafe Manager are offered at any time.

I am visually challenged, how can you help me ?
Oral exams by instructor or FoodSafe Manager are offered at any time.

New Business
Anyone starting a new food business, large or small e.g. hot-dog cart, small specialty restaurant or just providing or delivering food, must have a valid Food Handler Certificate. See By-Law Necessary equipment may be purchased in Winnipeg. Check the City of Winnipeg By-Law for minimum requirements. There are restaurant supply retailers to purchase your thermometers, test strips (for checking sanitizer levels), and pots, cooking utensils etc. Check your yellow pages for food equipment supplies. Starting a new food business? Supplies for a new business

What do I need to pass the Certification Exam ?
You will be awarded the certificate, if you pass the exam. Passing grade is 70%. Each question(50) is worth 2 marks.

What is FoodSafe ?
FOODSAFE Level 1. A food handling, sanitation and work safety course designed for food service establishment operators and front line food service workers such as cooks, servers, bussers, dishwashers, and deli workers.

What is temperature abuse?
The temperature range in which food-borne bacteria can grow is known as the danger zone. ... Time and temperature control plays a critical role in food safety. To prevent time-temperature abuse, the amount of time food spends in the danger zone must be minimized.

What is the maximum number of hours food can be held in the danger zone?
This range of temperatures is often called the "Danger Zone." Never leave food out of refrigeration over 2 hours. If the temperature is above 90 °F, food should not be left out more than 1 hour. Keep hot food hot—at or above 140 °F.

What is the temperature danger zone?
Bacteria grow most rapidly in the range of temperatures between 40 °F and 140 °F, doubling in number in as little as 20 minutes. This range of temperatures is often called the "Danger Zone." Never leave food out of refrigeration over 2 hours.

What languages are available for the course and the exam ?
FoodSafe is taught in English and French, but there are other-language Student Workbooks available for purchase or use. FoodSafe has exams in other languages. They are organized with each question in English question/answers first, then the other language second. This makes it easier for the student to use their language then compare it with the English version. If there is not an exam in your language, FoodSafe also assists by doing oral exams. Other language exams include: Korean English French Punjabi FoodSafe also needs qualified Translators for the following: Ukrainian Polish Arabic Portuguese Hungarian Italian Vietnamese Japanese Portuguese If you have any of the above languages, and good knowledge of English, and, you are able to translate any language, please call FoodSafe. People from all around the world settling here need help to find employment in the food industry. They need your help!

When we pay for an In-Person Class, Certification Exam or Online Course, what credit cards will you allow?
At present, we will accept payments to PayPal, as well as, Visa, Master Card, and Discover. All payments are done securely using Sectico Limited. To verify this, click on the lock image on the top left of the screen. It should say: Site Information for FoodSafeManitoba.ca | Connection Secure. It is always a good idea to do this check on any website where you store personal information and before you make payments.

Why do I need to register for a FoodSafe Manitoba Account?
A FoodSafe Manitoba account will allow you to purchase reserved spots in In-Person Classes, Certification Exams, and Online Courses. However, in some venues such as School Divisions, we will not be able to offer this, as they require us to have students register using their systems. We apologize for this, but it is beyond our control. Our hope is that we will be able to interface with these Venues at some point in the future.